I have been meaning to make a post about this email that I received from SSS (yes, the Social Security Service of the Philippines) last December 9. I was really surprised to receive an email from the agency. Here is content of the email:
Dear Valued SSS Member,
Season’s Greetings from the Social Security System!
We regret to inform you that SSS Web services will be temporarily unavailable on Saturday, December 11, 2010 from 8:00 AM to 5:00 PM ? to allow for systems upgrade. Normal access to the SSS Web Services is expected after the abovementioned schedule.
Thank you and rest assured that the SSS is doing its best to improve its services for the benefit of the members.
SOCIAL SECURITY SYSTEM
Service Delivery Program Management Department
Note: This advisory is system-generated. Please do not reply.
And just to prove that I am not making this up, here is a screenshot of that email.
Why am I surprised? It’s because it’s the first time that SSS has informed me that it’s Web Services will be unavailable. Since I became a freelance virtual assistant, I have not made any contributions to SSS or PAG-IBIG. Thus, I had no reason to check whether my company is — or is not — making SSS contributions through its online portal. But even if I am not checking it, I applaud SSS for notifying its members that its web services will be unavailable. I do hope that SSS will extend this kind of notification system to reminding its voluntary members when their monthly contributions are due.
Meanwhile, I’d like to share with you an old post of mine. This is about calling the attention of your bosses and colleagues about not remitting SSS contributions. I believe that millions of Filipinos are being duped by their employers when it comes to their SSS contributions. These companies, my former company included, are not remitting SSS contributions on time even though they regularly deduct the employee’s share in SSS contributions.
Once again, kudos to SSS for notifying its members that it’s Web Services are down for the day. I am looking forward to other value-added services from the agency in 2011.